Deploying skilled healthcare professionals and streamlining credentialing processes to address critical staffing shortages in Upstate New York facilities.

Background:

New York’s healthcare sector faces growing challenges in staffing hospitals and long-term care (LTC) facilities, particularly in rural areas. The combination of an aging population, increased demand for medical services, and limited local talent pools has exacerbated workforce shortages. Avani Healthcare Staffing, leveraging 30+ years of industry expertise from its parent company, has developed tailored solutions to recruit and place skilled professionals quickly and effectively, ensuring consistent, high-quality care delivery.

Challenges:

• Rural Location Constraints: Limited local talent pools made it difficult to find qualified healthcare professionals for eight rural facilities.
• Urgent Staffing Needs: The client required nursing and allied support (RNs, LPNs, CNAs, and techs) on short notice, necessitating a partner capable of rapid deployment.
• Communication and Credentialing Delays: Existing communication gaps and a lengthy credentialing process, averaging 18 days often delayed the start of new hires.
• Retention in Remote Areas: Maintaining a reliable and consistent workforce in rural locations presented ongoing challenges.

Our Approach:

• Dedicated Recruitment Effort: Four recruiters were assigned exclusively to the client, utilizing a multi-faceted strategy:
  • Local Outreach: Engaging nearby healthcare professionals to fill immediate gaps.
  • Travel Healthcare Professionals: Attracting candidates willing to relocate temporarily.
• Part-Time Placements: Providing interim staffing solutions while full-time hires were finalized.
• Enhanced Communication with Client: Conducted regular meetings with the client’s management team to address communication barriers and resolve credentialing issues, enabling faster onboarding and improved alignment.
• Leveraging Industry Expertise: Utilized the 30+ years of staffing experience of the Indotronix Avani Group to apply proven strategies for recruitment and workforce management.

Results:

• Successfully placed ~60 healthcare professionals, including RNs, LPNs, CNAs, and techs, across 8 facilities in 7 locations.
• Reduced credentialing time by 64%, from an average of 18 days to 8 days, enabling faster onboarding.
• Achieved a 97% contract extension rate for placed professionals, reflecting high client and employee satisfaction.
• Designated as a preferred staffing provider for the client, establishing a strong long-term partnership.

Conclusion:

Through strategic recruitment, streamlined processes, and dedicated client collaboration, Avani Healthcare Staffing addressed critical workforce shortages in rural New York facilities. By reducing credentialing delays and maintaining high placement quality, we ensured consistent patient care while building a strong, sustainable partnership with our client.